Testimonials

"When the Minnesota Twins moved from the Metrodome to Target Field, we did so without having any history of suite sales, contracts, or service – the Vikings controlled all the suites in the Dome. Through ALSD and relationships established with other members, we were able to procure needed information and direction to launch our suite and premium sales. Simply put, our success selling out all of our suites and premium seats moving into Target Field doesn't happen without ALSD."

--Scott O'Connell, Director, Suite & Premium Seat Sales & Service, Minnesota Twins Baseball Club

 

“With a new arena just around the corner, attending the ALSD Conference the past few years became a valuable tool in making decisions regarding the design and operations of various premium seating areas. Whether we were networking with premium professionals, touring a new sports facility, or speaking with one of a variety of vendors, we brought back thoughts and ideas to share with our organization that were invaluable to our decision making process. Just don’t tell my boss a lot of the networking took place at the free parties.”

--Mike Guiffre, Director of Premium Sales and Service, American Airlines Center

 

"The ALSD and its annual conference have been beneficial for me and the organization I work for. It has given us many new and innovative ideas to improve and excel in the luxury seat industry. They have helped us build a bridge between other professional organizations, which in turn opened up lines of communication for all parties to be able to share ideas. Every professional organization should be a part of the ALSD!"

--Dennette Thornton, Senior Account Executive, Suite Sales and Service, Atlanta Braves

 

"The Sacramento River Cats have found the ALSD to be an invaluable resource in continuing to provide our suite level guests with the ultimate entertainment experience. From the annual conference, to the quarterly SEAT Magazine, to the ability to connect with peers across the country, ALSD provides new ideas, concepts and insight into the challenges that we face in retaining current clients and securing new customers."

--Ryan Von Sossan, Manager, Luxury Suites, Sacramento River Cats

 

“ALSD fulfills a clearinghouse role for those of us who focus on premium services in Sports and Entertainment venues. The opportunity to share trends and best practices is irresistible. Presentations by industry leaders offer excellent information that often springboards new and creative solutions. It is a valuable resource.”

--Judy Moline, Assistant General Manager, Centerplate at University of Phoenix Stadium

 

“The ALSD has helped forge new connections in the industry that otherwise would not have been possible. I have been able to share/compare with other professionals in the field, offer/receive advice on operational concerns as well as talk about common challenges. The professionals with the association are responsive and supportive, and I am thrilled to have a place to go with questions and concerns outside of our facility! The 2009 conference was a great experience, and I would recommend attending the 2010 conference to anyone in the field!”

--Jen Wu, Luxury Suite Liaison, Carolina Panthers

 

“Since I started attending the ALSD conference I have become more empowered to think outside of the box. Listening to what other teams are doing is very refreshing. While some of our practices overlap, some are processes we can implement. It’s exciting to compare and brainstorm ways to offer our account holders more efficient ways to grow their business. This conference has helped me find creative ways to retain business and grow our database for perspective buyers.”

--Natasha Philemon, Premium Services Coordinator/Corporate Sales, The Miami HEAT

 

“The ALSD is a great resource for networking with others across the sports and hospitality industry, and provides a valuable platform for sharing and discussing challenges and opportunities that we all face."

--Eric Engberg, Suite Sales Manager, Seattle Seahawks / Seattle Sounders FC