360 Fan Experience: Smarter, Safer Fan Engagement Strategies

This ALSD Webinar explores how venue operators are meeting new operational standards, the technology required to deliver expected experiences, the infrastructure needed, and how connected data reporting can inform a smarter, seamless gameday experience.

 

Fans want greater control of their gameday experiences and expect a curated, 360-degree approach. Research confirms that fans want to order via mobile devices with in-seat delivery or pick-up locations. Self-service kiosks and grab-and-go marketplaces are growing in popularity. And traditional restaurants and concession stands remain top of mind for a large portion of the population. Supporting multiple service styles and infinitely expanding fan journeys can be a challenge.

Event Moderated By: Jared Frank, Publisher, ALSD
Panelists:
Josh Pell, Vice President of Hospitality, San Diego Padres
Bret Harley, Senior Solutions Engineer, Oracle Food and Beverage

This venue solution was published in partnership with Oracle Food and Beverage.

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