Debbie Knowlan

Debbie Knowlan
Founder and Consultant
516 Business Solutions

Debbie has over 20 years of diverse experience in customer service, CRM, project management, implementation of innovative new products and solutions, and has a keen focus on ensuring all business strategies are aligned with customer needs. She launched the first to market virtual training program designed for sports teams – LISTEN | RESPOND | GO BEYOND - The Playbook on Winning at Service.

Debbie has worked with The Ritz-Carlton Hotel Company, the NFL & NBA leagues as well as being one of the first consultants working with United Airlines to assist in launching and training their new customer & operational focused initiative CORE4 (Safe, Caring, Dependable, Efficient).