Fast-Forward on a Frictionless Venue Experience

During the Covid crisis, the fan journey rapidly modernized, with data steering simplified touch points. What did we learn and how does the new experience look? Fewer touch points and a less complex fan journey will be desired and required. This includes unobstructed ingress and egress, mobile ticketing, retail, and F&B, flexible seating, and informative wayfinding and staff.

Speakers
Start Time
3:00 p.m.
End Time
3:40 p.m.
Date
Oct
27