In a collaboration with Info-Tech Research Group, ALSD is pleased to present the results of our research on the impacts of technology on customer satisfaction in sports and entertainment venues. Innovation and new products are driving improved customer experience and the impact of these investments on client satisfaction, revenue, and profit, is mounting. Gain insight into decision-making and forecasting trends across the hospitality industry and the true measure of innovative success.
Speakers
- Marcel van Hulle, Senior Vice President, Info-Tech Research Group
- Jessica Gaffney, VP, Technology Division, ALSD
Location
Soho, Floor 7
Start Time
10:30 a.m.
End Time
11:15 a.m.
Date
Jul
12
2022