Industry News

Take 10 Minutes with ALSD's New Board President and Vice President

ALSD proudly announces Chris Bausano, Director of Premium Sales & Service, Cincinnati Reds and Bobbi Busboom, Associate Athletics Director for Development, Operations, University of Illinois, as our Board of Advisors President and Vice President, respectively. 

Board Advisors are a guiding light for our industry and association, leading membership, conference, and content initiatives alongside the ALSD team. 

Take 10 minutes to get to know Chris and Bobbi in this fun, forward-looking feature. 

What Have You Done for Me Lately?

Gifting is fundamental to suite service, right? A little something is part of the experience, and something our clients have come to expect. But what’s in a gift today? Is it something tangible or is it the experience itself? This article uncovers what you, our members, have stated are commonly - or uniquely - presented. And no surprise: experiences and all things exclusive are leading the way today.

Journeying into Premium Seating & Hospitality at Citi Field with the NY Mets

In the course of this exclusive exploration of premium seating and hospitality at Citi Field, which included engaging with key NY Mets personnel Deric Manrique, VP of Premium Sales & Experience, and Jake Bye, Senior Vice President of Ticketing and Premium Experience, ALSD International’s Cassandra Calleja embarked on a memorable journey, as she reports.

Representing ALSD International, Cassandra aimed to explore the essence of Citi Field’s premium offerings, and in the process, found herself immersed in a world of warmth, camaraderie and unforgettable moments.

Act 3: After the Hustle

Bill Dorsey is retiring. His indelible impact on the sports industry is not.

Bill is an artist, and the ALSD is his art. Every day for 34 years, Bill has spoken to the industry in a burnt tongue from expressing the fire of new ideas within him. We all owe him a debt of gratitude, as it is the artist who challenges and changes the orbit for all of us.

Spotlight 2023 Winners Take Center Stage

During a highly anticipated general session at the ALSD 2023 Conference & Tradeshow in Indianapolis, Spotlight winners were announced from this year's nine categories.

Spotlight is ALSD's annual contest covering venue design, experiences, and technology - collating innovative projects from across the industry and honoring those who score highest among our judging panel. It's also a great point of reference for colleagues across the landscape to stay current on what their peers are doing.

ALSD Adds Sports and Entertainment Industry Veteran Richard Krezwick to Senior Leadership Team

(New York, NY, June 27, 2023) — The Association of Luxury Suite Directors (ALSD) today announced the addition of veteran live entertainment industry executive Richard Krezwick to its senior leadership team. Krezwick will spearhead the organization’s international division, in partnership with ALSD CEO Jeff Morander and ALSD International Executive Director Katie McIntyre, focusing on global expansion and premium hospitality innovation.

ALSD and Tyson Group Team Up

DUBLIN, Ohio, October 25, 2022 – Tyson Group, the award-winning sales consulting, coaching, and training firm that serves some of the biggest names inside and outside of sports and entertainment announces an exciting new partnership with The Association of Luxury Suite Directors (ALSD)—the sports and entertainment industry’s community leader in premium seating, venue design, build, and technology.

Re-defining Experience

“At the end of the day people won’t remember what you said or did, they will remember how you made them feel.” — Maya Angelou. Sports has always invoked a feeling, and a sense of belonging. Lately though, our venues are facing an uphill battle to get fans back in the venues that elicit these feelings.