Ruby Newell-Legner, CSP
Fan Experience Trainer and Consultant
9148 W. Vandeventor Drive
Littleton, CO 80128
P: 303-807-8978
Ruby@7StarService.com
www.7StarService.com
Through virtual workshops, consulting, and training, Ruby has presented customized fan experience programs for 66 professional sports teams to build loyalty and retention. She helps design a culture that drives revenue through fan and employee engagement. Clients include: 66 professional sports teams, 51 stadiums and arenas, 44 new facilities preparing to open, 35 schools, universities & colleges, The Super Bowl, US Open, The Grey Cup, Shell Grand Prix of Denver, The Olympics. Results Speak for Themselves: Moved from #85 to the #1 position in ESPN Fan Experience rankings; Amplified repeat business by 19%; Increased revenue in one year by 16%; Expanded Season Ticket Holders 4,000 to 11,000; Increased Customer Satisfaction Ratings by 17%.