Bryant Group Experience (BGX)

400 W. Ocean Blvd, Suite 2304
Long Beach, CA 90802

The fan experience has never been more important, and you need your staff to connect with guests better than ever before. Ineffective and one-dimensional training is not an option. Reimagining the learning experience in professional sports, BGX has equipped and inspired over 100,000 sales and service professionals since 2006 with our award-winning techniques and new digital training game. Our proprietary blend of 3D animation with the real-world in a scenario-based learning environment is changing the game in training that is on-demand and in demand. The BGX client list includes over 50 teams in the NFL, NBA, MLB, NHL, MLS, NASCAR, and iconic venues such as Madison Square Garden. Helping you be successful is why we exist.


Chris Bryant
Chief Experience Officer

About Chris Bryant:

Chris Bryant is a trusted advisor for over 50 sports teams and venues to elevate the premium experience and build a world-class service culture. The “Service Coach” is an award-winning expert who helped the Tampa Bay Buccaneers achieve a #1 rating in Customer Satisfaction for seven years and guided the Charlotte Hornets in winning the first annual NBA league award for Guest Service Innovation. Chris is a former Training Director and company spokesman for The Ritz-Carlton Hotel Company. For more than 15 years, he has coached sales and service professionals to boost relationships, retention, renewals, and revenue. From team owners to part-time staff, his engaging style and expertise is a brand-building game changer.

Areas of Expertise:

Premium Sales
Ticket Sales
Premium Service
Guest or Customer Service
Public Speaking