The Fine Art of Small Talk

10 Canon Circle
Greenwood Village, CO 80111

The Fine Art of Developing Client and Guest Relationships: Face-to-Face and Virtually. The ability to build rapport with guests/customers, colleagues, and the community at-large, virtually or face-to-face is a critical skill. Whether hosting a sponsored table, luxury box, or Zoom meeting, making the most of a networking opportunity, interacting with strangers and acquaintances, or facilitating a conversation are learned skills, not personality traits.

Debra Fine’s programs offers tools and tips to cultivate connections and leave a positive impression that lasts longer than an exchange of business cards or emails. In the competitive world of arenas and luxury boxes, more emphasis is placed on developing personal business relationships than has been expected in the past. Each program is tailored to the audience, fast-paced, interactive, and content rich.


Debra Fine

About Debra Fine:

Bestselling author of The Fine Art of Small Talk: How to Start a Conversation, Keep it Going, Build Networking Skills, and Leave a Positive Impression (Hachette), keynote speaker, and trainer, Fine began her career as an engineer. Now a long-time member of the National Speakers Association, Fine designs her virtual and face-to-face programs to teach leaders, professional services, membership organizations, and front-line staffs about conversation, rapport-building skills, and business networking techniques that help to develop meaningful business relationships, increase visibility, gain referrals, and build rapport. Her clients include Google, NASA, American Hotel Lodging Association, and American Bus Association.

Areas of Expertise:

Guest or Customer Service
Building Rapport
Cultivating Customers

Published Books:

The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills, and Leave a Positive Impression
The Fine Art of Big Talk: How to Win Clients, Deliver Great Presentations, and Solve Conflicts at Work
Beyond Texting: The Fine Art of Face-to-Face Communication for Teenagers

Debra presented at the 2018 ALSD Conference and Tradeshow and Sports Sales Boot Camp, now the Sports Sales & Service Training Forum.