Guest Experience Expert
Liebman Leisure
Josh Liebman specializes in guest experience in attractions and tourism, specifically focusing on hospitality standards, complaint resolution, and driving loyalty. With a background that includes operations, guest communications, quality assurance, and consumer analytics, Josh has worked for some of the top hospitality operators in the world, and has consulted for well-known brands such as Ritz Carlton, The Coca-Cola Company, along with many leading hospitality and tourism providers throughout North America. Josh is the co-host of the AttractionPros Podcast, and hosts ROLLER Software's Guest Experience Show.