He knows that as our clients to return, the experience is paramount. He’s a premium leader who understands that we must provide much more than a standard suite package these days, especially coming out of Covid. His team has poured energy into understanding client desires and created revitalized value-add packages in multiple tiers. He’s Jody Henton, Suite Services Manager for the Indianapolis Colts.
Member Highlights
The ALSD is an association of sports and entertainment professionals from all levels of the venue marketplace, from premium seating to ticket sales, technology solutions to facility operations, and everything in between. We are decision makers, sales leaders, service pros, foodservice providers, architects, and builders of memorable experiences.Through this collection of ALSD member highlights, presented by Spring USA, meet your peers in this community that serves to elevate your venue and career. It’s our people that makes the ALSD special and the leading organization for premium seating and venue development professionals to network, exchange best practices, and share values since 1990.
He is an industry arena veteran, leading strategic efforts for ticketing, membership, premium, and groups. He’s led the planning and execution of the go-to-market strategy for all premium products included in the two-year renovation of Target Center. Most recently, he leaned into staff desires more than ever, instituting a new work balance and structure, while still focusing on sales and service goals. He’s Jake Vernon, Vice President of Ticket Sales and Service for the Minnesota Timberwolves and Lynx.